Updated in July 2020
This policy, hereby incorporates all of our policies, terms and conditions, rules and directing lines included on this site, as well as our terms and conditions policy. Any undefined terms in this policy will be defined inside our terms and conditions policy.
This policy is in effect since January 1st, 2015. Your continued use of this site from now on signifies your acceptance of this policy. We reserve the right to modify the provisions in this policy without prior notice to you; it is your responsibility to ensure you are aware of the latest changes by revisiting our policies from time to time.
Our company believes that your online shopping experience should be convenient, fun, and most of all, safe. While browsing our web stores, you can rest assured that we have your security in mind. This is why we have installed the most powerful encryption technology available in the marketplace today. And you can be sure that whenever any aspect of this technology changes, we upgrade our system accordingly.
The technology we use makes your personal and credit card information unreadable as it travels to our server. Your information is then manually stored in a database, on a server that is not connected to the Internet and is secured behind our internal security systems. In fact, using your credit card in our web store can be safer than using it in a restaurant or a gas station.
We also make protecting your privacy a top priority. As such, we have a strict policy against selling, lending or renting any personal information you provide us during your visit to our online store. Any personal information we collect during your visit, we use with your prior knowledge and consent, and we use only to proper process to fulfill your orders and to make your shopping experience as enjoyable as possible.
Your name and address will not show up on any mailing lists, other than our own – and that’s only if you request it. If you would like to be removed from our mailing list, just let us know and we will delete your information from our lists.
All these factors give us the confidence to back every purchase you make with us with our safe shopping guarantee. If you have any issues or concerns with fraud or security, please contact us using the below information.
If you wish to report a violation of this policy, have any questions or need assistance, please contact our customer support as follows:
30 Gillingham Dr. Unit 501, Brampton, ON L6X 4X7
Hours of operation:
Monday to Friday, 08:00 – 20:00 (EST)
Saturday and Sunday, 09:00 – 17:30 (EST)